This exposure draft sets out Bank Negara Malaysia’s proposed new requirements on the licensed insurers and takaful operators in promoting high standards of conduct and professionalism of their insurance and takaful agents. The draft includes policy requirements pertaining to the recruitment of insurance and takaful agents, minimum qualifications, fit and proper criteria, due diligence process and treatment of errant agents.

Responses must be submitted to the Bank by 31 May 2022 in writing via email to [email protected]. Submissions received may be made public unless confidentiality is specifically requested for the whole or part of the submission.

Exposure Draft:
Professionalism of Insurance and Takaful Agents