The implementation of the 1st Financial Inclusion Framework (2011–2020) has led to significant improvements in the accessibility and take-up of basic financial services in Malaysia. Despite the progress made, several barriers and challenges need to be addressed to run the last mile in progressing financial inclusion.

Aligned to meet the goals envisioned in the Financial Sector Blueprint (2022–2026) to elevate the financial well-being of households and businesses, Bank Negara Malaysia developed the 2nd Financial Inclusion Framework (2023–2026) as a four-year strategic roadmap and principle-based guidance to advance financial inclusion in Malaysia. The Framework also takes into consideration alignment of strategies towards new emerging growth angles in financial services, and achievement of the United Nation’s Sustainable Development Goals (SDGs) and Environmental, Sustainability and Governance (ESG) propositions for higher value creation.

The Bank has consulted key stakeholders in developing the Framework. Constructive feedback and suggestions have been received during the consultation period and have been incorporated in the issuance of the Framework.

Document:
Financial Inclusion Framework (2023–2026) Strategy Paper